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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cailey ridge

November 5, 2025

5  out of  5
rating by cailey ridge
"I worked with Gina and she was so helpful, quick and got me what I needed as fast as possible. Super impressed with the interaction based on earlier calls I had with other insurance companies."
We responded:
"Thank you so much for your wonderful review Cailey! We're thrilled to hear that Gina was able to assist you quickly and efficiently. Providing excellent service is our top priority, and it's great to know your experience stood out compared to other companies. If you need anything else or have any questions in the future, please don't hesitate to reach out! "
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Katerina Yevkovich

October 21, 2025

5  out of  5
rating by Katerina Yevkovich
"We recently signed up for insurance with State Farm, and Jennifer made the whole process so easy! She was incredibly helpful, knowledgeable, and friendly from start to finish. She took the time to explain everything clearly and made sure we got the best price for our coverage."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jenn made your experience smooth and enjoyable. Our team is dedicated to providing clear, helpful service and making sure our customers feel confident in their coverage. We truly appreciate your trust in us and look forward to being here for all your insurance needs!"
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Tina

June 27, 2025

5  out of  5
rating by Tina
"I have had insurance with State Farm for a little while now. I have added, removed, and changed my policy multiple times throughout the years. I appreciate having an office I can call and talk with a human who is helpful, kind, and understanding. This whole team at this office is amazing! I didn't have time this morning to call, so I sent them a quick text and low and behold, I got the quickest, most honest response ever and I appreciate it. Keep it up guys, we appreciate you!"
We responded:
"Thank you so much for your kind words and for being a valued member of our State Farm family Tina! We’re grateful for your trust over the years and are always here to help, whether it’s over the phone, by text, or in person. Our team truly enjoys making insurance easy and accessible for you. Your appreciation means a lot to us, and we look forward to continuing to serve you for many years to come! - Andrew Vitella & Your State Farm Team "
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Oksana Kaydyk

May 5, 2025

5  out of  5
rating by Oksana Kaydyk
"I have been with Andrew Vitella's office for more than 15 years. I value a personal approach, and the availability of a live representative every time I need assistance without having to go through multiple selections on the phone. Stuff is always helpful and resolves any issues without a delay."
We responded:
"Thank you so much for your kind words Oksana and for being with our office for over 15 years! We truly appreciate your loyalty and are thrilled to hear that our personal approach and prompt service have made a difference for you. It’s always our goal to provide the support and care our clients deserve, and we’re here anytime you need us!"
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James Kusko

April 23, 2025

5  out of  5
rating by James Kusko
"Excellent Agency. Whom ever I contact at this office ,they always provide me with courteous and excellent service"
We responded:
"Thank you so much for your kind words, James! We’re thrilled to hear that our team has consistently provided you with excellent and courteous service. Your satisfaction means the world to us, and we’re always here to help with anything you need!"
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Digby Ferrera

April 9, 2025

5  out of  5
rating by Digby Ferrera
"Gina MacWilliams is hands down the best insurance agent I’ve ever worked with. She’s thorough, professional, incredibly knowledgeable, and an absolute pleasure to deal with."
We responded:
"Thank you so much for your kind words and positive review! We are thrilled to hear about your great experience with Gina MacWilliams. Our team strives to provide exceptional service and it’s wonderful to know Gina exceeded your expectations. We look forward to continuing to serve your insurance needs!"
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Russell Freed

April 3, 2025

5  out of  5
rating by Russell Freed
"When we randomly called here for auto insurance quote, we were welcomed with genuine care from Jennifer McDonald. She was very thorough and helpful with explaining everything we needed to know about our insurance needs. I have to say that even the gentleman who answered the phone was very helpful. I feel like we have a friendship with our new insurance agent. Thank you."
We responded:
"Thank you so much for your heartwarming review! We're delighted to hear that Jennifer and our team made you feel welcomed and well-cared for. It's wonderful to know that you feel like you have a friendship with us – that's exactly what we strive for! We're excited to continue supporting you with all your insurance needs."
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Philly Bull

February 6, 2025

5  out of  5
rating by Philly Bull
"This guy is awesome help me with my problem and car insurance the same day no wait"
We responded:
"Thank you for the great review! We're glad we could help you quickly with your car insurance. Appreciate your support!"
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Len Garza

December 21, 2024

5  out of  5
rating by Len Garza
"I've been working with Andrew Vitella for close to 15 years. Andy and his staff absolutely care about clients. He will always have an answer even for the hardest to insure clients. They are one of the BEST!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience Len. It has been a pleasure working with you over the past 15 years. Your trust and support mean the world to us. We look forward to many more years of collaboration!"
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James Schulz

December 9, 2024

5  out of  5
rating by James Schulz
"Awesome easy interaction! Gina was fantastic in helping me by answering all of my questions and providing easy solutions . Easy process becoming a customer ! I highly recommend them !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gina made your experience smooth and enjoyable. Welcome to our State Farm family!"
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xaviera wedderburn

November 27, 2024

5  out of  5
rating by xaviera wedderburn
"My entire experience working with State Farm has been smooth and consistent. I really enjoy working with Riley! He is amazing! He answered all my questions , responded to all my communication promptly, and assured me that he can be available if needed. He took time to explain everything in detail he followed up with me with needed assistance. Riley went above and beyond to provide all requested information required by lender. He was not aggressive at all made me feel comfortable with no pressure . He even offer kind words during a difficult process with my lender. I highly recommend working with State Farm!"
We responded:
"Thanks so much for your awesome review Xaviera! We're thrilled to hear you had such a smooth experience with Riley—he's truly amazing and we're so lucky to have him on our team. Your kind words mean a lot to us, and we're here for you anytime you need!"
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Beth Donnelly

November 7, 2024

5  out of  5
rating by Beth Donnelly
"We are very pleased with the competitive rate we received from State Farm. Looking forward to having you for Both renters, & auto insurance. Thanks for your prompt reply."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with our competitive rates. We look forward to continuing to serve you for both your renters and auto insurance needs. If you have any questions or need further assistance, don't hesitate to reach out. Thanks again!"
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Karli I

October 13, 2024

5  out of  5
rating by Karli I
"Recently, my car broke down late at night, and I was worried I’d be waiting awhile to get help. But when I called State Farm’s emergency roadside service, they had someone there within 30 minutes to jump my car and get me home safely. Highly recommend them—they really came through when I needed it most!"
We responded:
"Thank you so much for your kind words Karli! We're glad we could help you quickly and get you home safely. Your recommendation means a lot to us!"
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Malik Thomas Sr

October 9, 2024

5  out of  5
rating by Malik Thomas Sr
"Gina MacWilliams is a shining star 🌟 in every sense of the word. This amazing woman has helped me on my entire car purchasing process with all my research and all my prospective cars. Day by day week by week calling and asking for quotes and she never wavered at all. Gina literally gained the State Farm family 2 new members because of how helpful she had been to me a friend of mine joined as well. I want to personally thank and commend Gina for her help because of the pain in the butt I have been but her patience and her willingness to help me find the best policy has been next level. Thanks Gina"
We responded:
"Thank you so much for sharing your amazing experience with Gina! 🌟 We’re thrilled to hear how she supported you every step of the way during your car purchasing process. Gina’s dedication and patience truly shine, and it’s fantastic to know her efforts not only helped you but also brought a friend into the State Farm family. We’re incredibly proud to have her on our team, and your kind words mean the world to us. Thanks again for your heartfelt review and for choosing us – we’re here for you anytime you need us!"
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Deandre Buie

September 26, 2024

5  out of  5
rating by Deandre Buie
"Very pleasant and considerate of my time! Thanks again!!!!"
We responded:
"Deandre, thank you so much for taking the time to leave us this positive feedback! We're glad to hear that you found our service pleasant and considerate of your time when booking your insurance policy with State Farm. We appreciate your feedback and value your business. If you have any questions or need further assistance regarding your policy, please don't hesitate to reach out. Thanks again for choosing State Farm!"
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Linda Colwell

September 14, 2024

5  out of  5
rating by Linda Colwell
"I am pleasantly surprised at the service with Andrew Vitella and his staff ! They helped me with my homeowners insurance and also my car insurance. In addition, he gave me advice on my life insurance, which he was not handling , going above and beyond to to give me key features & benefits to check on to see if I was covered , I feel insurance is a very necessary expense that nobody enjoys paying , but you’re happy when you got it and that someone is looking out for your best interest for the worst case scenario! I’m glad I have Andrew and his team on my side! Linda"
We responded:
"We appreciate your kind words Linda! Always here to help best advise how to keep you and your loved ones protected. Thank you for being a great customer!"
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Alex Morello

September 5, 2024

5  out of  5
rating by Alex Morello
"I’ve been with Andy Vitella’s State Farm office for about a year and I’m very happy with my experience so far. It’s very refreshing to get an actual human on the phone every time I call, and the team made the whole process so easy. They helped me save a lot of money by switching over, and I feel confident knowing my insurance is in reliable hands. Highly recommend!"
We responded:
"Thank you for the positive feedback Alex. We are happy to hear we helped make that transition easy for you. Thank you for being a valued customer!"
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Ron Staszak

April 14, 2023

5  out of  5
rating by Ron Staszak
"Settled claim"
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John Otto

March 29, 2021

5  out of  5
rating by John Otto
"Always got through to someone at agency when needed !"
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Karen Cole

October 6, 2020

5  out of  5
rating by Karen Cole
"Always very helpful and treated me like a top-notch client."
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Chris S

March 28, 2017

5  out of  5
rating by Chris S
"Andy is a terrific person, supports the community and I highly recommend him for insurance."
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Volodymyr K

June 26, 2016

1  out of  5
rating by Volodymyr K
"would not recommend anyone"